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| Artikelnr.: CINL5-27038682 Fabrikantnr.: U8HL9PE EAN/GTIN: geen gegevens |
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| HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe. Features - Remote problem diagnosis and support - Onsite hardware support - Replacement parts and materials - Coverage window - Onsite response time for hardware support - Work to completion - Escalation management - Access to electronic support information and services - Electronic remote monitoring and support, standard configuration Meer informatie: Leveranciersinformatie | Type ondersteuning | Onsite reparatie | | Plaats van service | Onsite | | Garantiedekking | Post-warranty | | Dekkingsgegevens | Standaard werkdagen – 9 uur | | Duur | 1 jaar | | Reactietijd | Respons op volgende werkdag | | Servicemethode | Onsite reparatie | | Extra ondersteuningsmogelijkheid | Behoud van defecte media | | Type verzorgingspakket | Electronisch | | Dekkingsperiode | 12 maand(en) | | Type garantie | P | Kenmerken | Aantal jaar | 1 jaar | | Soort | Ter plaatse | | Next Business Day (NBD) | Ja | | Service-uren (hours x days) | 9x5 | | Ondersteuning ter plekke | Ja | | HP-segment | Bedrijf |
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| Andere zoekwoorden: Service-uitbreiding Care Pack, Care Pack Support, Support Care Pack, Garantie-uitbreiding, Aanvullende garantie, Garantieverlenging, Garantieverlengingen, IT serviceovereenkomst, IT servicecontracten, IT servicecontract, hp care pack, it serviceovereenkomst, garantie-uitbreiding, garantie |
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